I just paid for my control wheel leather wrapping – What do I do next?

Upon finalizing a ship date to Aero Comfort contact us at 210-340-0177 to schedule your control wheel leather wrap.   Then have your local AP or avionics shop remove the control wheels and ship them to Aero Comfort via UPS/FEDEX, or USPS.

 

What is it that I have to send in?

You need to send in the control wheel castings, center caps (logo plate), and the grip end caps.

 

Do I need to remove any wiring and/or switches before sending my yokes in for leather wrapping?

 We prefer that our customers send in their wheels without switches or wiring.  If you decide that you want to send them in with the wiring and electrical switches we can work around them.  NOTE: Aero Comfort is not responsible for any electrical components or wiring connections.  It is recommended that a final electrical check is done on the yokes once they are installed for functionality.   This is the responsibility of the installing party.

 

Can I send in just one yoke at a time?

No. It is recommended to send both yokes at the same time in order to avoid any color variation in leather dye lots.

 

What kind of leather does Aero Comfort use for their control wheels?

Aero Comfort uses Spinneybeck aircraft grade leather which is flame-treated to pass FAR requirements for aviation use.

 

Are the yokes stitched by hand?

Yes, our control wheel leather wrapping is done completely by hand.  It is a craft that our technicians have perfected and the reason why our control wheel leather wrapping is sought after in the industry.

 

Can I buy the covers or a kit to install myself?

No, our leather wrap is not a velcroed or slip on cover that is easily installed.  It takes quite a bit of time and skill to properly install our leather wrap.

 

Where do I send my control wheels? 

Aero Comfort

1202 Triplett St

San Antonio, Texas 78216.

 

How long do my control wheels take to get leather wrapped?

Control wheels take 3-5 business days….but we do offer an expedited 24-hour service for an additional $100.00. Keep in mind that any expedited shipping (overnight, next day air) will be added to your final invoice separately.

 

What if I decide I don’t want get the leather wrapping on my control wheels after I pay and or schedule them in?

You have up to 10 business days for a full refund; up to 30 days you get a refund minus a 20% service fee.  After 30 days there is no refund.

 

How long do I have to send in my yokes?

You have 365 days to get your yokes scheduled and wrapped.  This allows for ease of coordinating with an annual inspection or any other maintenance. 

 

My AP cannot remove my control wheels as scheduled. Can I reschedule the leather wrap?

Yes, as longs as it is within the 365 day window from when you placed your order.

 

How exact are colors?

The colors shown in the Control Wheel Customizer are not exact and in some cases may be very far off from the actual color. The point of the customizer is to allow you to experiement with general color placement. The colors represented can look different from one monitor to the next and the dye lots of the actual leather can vary from lot to lot. For these reasons Aero Comfort sends out color swatches of leather and thread once an order is placed to allow you to get a better representation of the colors that will go onto your control wheel. It is your responsibility to contact Aero Comfort to HALT the process if the color swatches and thread samples do not meet your expectations.

 

Do you send out color swatches of the leathers and threads?

Upon confirmation and payment a set of leather sample disks in your chosen color combinations will be mailed out for your record.

 

What kind of stitching do you use on your control wheel leather wrap?

A handmade baseball style stitch is used on all our Aero Comfort control wheels.

 

Do I receive any paperwork for the leather used?

Yes, you will receive a burn certificate for the leather(s) used on your control wheels.

 

How is the logo on the center bezel done?

The logos on some yokes are debossed and on other embroidered.  Please look at our options depending on the yoke you have.

 

Are there any other logo styles available?

At this time there aren’t any other available choices for logos.

 

Do I have to make any openings on the finished control wheel leather for switches once I receive my wheels?

We ship the control wheels with all openings already made and ready for final installation.  This way if any openings are needed in the future for any modifications they are already made and risk of damaging leather work is avoided.

 

Do you have an exchange program?

No, if you are looking for a core to save down time – you may want to consider our 24-hour expedite service.  

 

Do I get my actual yokes back?

Yes, the set of yokes that you send in for leather wrapping is the exact set you will get back.  There is no core swapping.

 

What if I am missing any parts (ie. Grip caps, center bezel, map light bulbs)?

Once your yokes are in house and inspected we will automatically contact you about any missing parts.  We normally have them in stock. Those will be added to your order upon your approval.  

 

Are my control wheels inspected?

Control wheels are visually inspected for cracks, corrosion, and or cracks.  If the yokes are deemed un-wrappable we will contact you and arrange return.

 

Does Aero Comfort provide a warranty on control wheel leather wrapping?

Yes.  Aero Comfort offers a 1 year warranty on workmanship.

 

Do the control wheels have any padding added to them?

Yes,  the grips have a 1/8” inch padding installed to provide added comfort.

 

Can I get extra padding?

No, this minimizes the handle area which is not recommended. 

 

Can I opt for no padding?

No, we do not recommend not using padding since the grip area is what takes more use on the wheel and leather will wear quicker without any padding.

 

What if my control wheels have minimal corrosion or have peeling paint?

All peeling paint and minimal corrosion is cleaned and the casting is primered before leather wrapping.

 

I do not have any control wheel castings – but would like a set.  Do you sell control wheel castings?

No. We do not sell control wheel castings.

 

 What happens to my hardware on bezel and grip caps?

All of the screws on the bezel and grip end caps are always replaced with new hardware.

 

Protecting your investment

How do I protect my control wheel leather?

Cleaning kits are available as an additional option at checkout.  The Spinneybeck kit comes with 2- Cleaner, conditioner, and protector bottles and 1- Ink remover.  NOTE: Do not use ink remover on or near the center logo as it will damage the logo finish. 

 

 

Do we take international orders?

Yes.  Aero Comfort has provided leather wrapped yokes for customers all over the globe.